Support
Customer Support
Pre-sales technical support - In-sales installation & commissioning - After-sales maintenance & inspection - Lifetime technical follow-up
Production Line Solution Integration
Standardized service processes delivered by a team of professional engineers
Equipment Selection Estimation
Standardized service processes delivered by a team of professional engineers
On-site Condition Survey
Standardized service processes delivered by a team of professional engineers
Non-standard Solution Review
Standardized service processes delivered by a team of professional engineers
Standard Service Process
1Online Repair Request
2Ticket Intake
3Technical Assessment
4Confirm Plan
5On-site or Remote Support
6Acceptance Closed Loop
7After-sales follow-up
Frequently Asked Questions
Airtightness Testing Instrument
Sealed Connector
Custom Mold
Submit Repair Ticket
Service Hours
Remote technical support: 7×24 hours online
In-home service: Weekdays 9:00-18:00 (Express service available 24/7)
Customer Service Hotline
National Customer Service Hotline: 400-6312599-856371
Technical Support Hotline: 18899779610